Privacy Policy
Last updated: February 2026
1. Overview
GuideGallery ("we", "us", "our") operates the GuideGallery platform for tour guides to share photos and receive optional tips. This Privacy Policy explains how we collect, use, store, and protect your information when you use our service. By using GuideGallery, you agree to this policy.
2. Information We Collect
We collect information necessary to provide the service:
- Account information: Email, name, phone number (optional), profile photo
- Galleries and photos: Photos you upload, gallery metadata (name, location, share tokens)
- Tips and transactions: Tip amounts, payout history, transaction records
- Device information: Push notification tokens for tip notifications
- Usage data: Gallery views, tip patterns for analytics and improving the service
- Guest receipts (optional): When a guest enters an email during tipping, we use it only to send a tip confirmation email
3. How We Use Data
We use your data to: provide the GuideGallery service; process tips and payouts; send transactional emails (tip receipts, password reset); improve the service via analytics; provide support; maintain security; and comply with legal obligations.
4. Third-Party Processors
We use trusted third-party processors. We do not sell your personal data. Processors and their privacy policies:
- Supabase (authentication, database, file storage): Supabase Privacy Policy
- Stripe (payments, guide payouts via Stripe Connect): Stripe Privacy Policy
- Resend (transactional email): Resend Privacy Policy
- Apple (Sign in with Apple): Apple Privacy Policy
- Google (Sign in with Google): Google Privacy Policy
GuideGallery does not store full card numbers or bank account details on our servers; these are handled by Stripe.
5. Data Retention
- Photos: Configurable per gallery (default 7 days); photos may be automatically deleted after the retention period
- Financial records: 7 years for regulatory compliance
- Account data: Retained until you request deletion; we process deletion requests within 30 days
6. Data Sharing
We do not sell your personal data. We share data only with the processors listed above as necessary to operate the service, and when required by law or to protect rights and safety. Guest emails provided for receipts are used solely for tip confirmation emails.
7. Security
We use TLS encryption in transit and encryption at rest. Access is controlled via role-based permissions and unique tokens for gallery access. We maintain audit logs for compliance. Despite these measures, no system is completely secure.
8. Your Rights (GDPR / CCPA)
Depending on your location, you may have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restrict processing: Limit how we process your data
- Data portability: Receive your data in a portable format
- Object: Object to processing of your data
- Opt out of sale: We do not sell personal information
- Non-discrimination (CCPA): Exercise rights without discrimination
To exercise these rights, contact hello@guidegallery.app. We will respond within 30 days. You may also request account deletion via the app (Profile → Payouts → Request account deletion) or by contacting us.
9. Cookies and Tracking
We use minimal cookies and tracking. Essential cookies are used for authentication and session management. We may use analytics to improve the service. We do not use third-party advertising cookies.
10. Children
The Service is not intended for users under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us and we will delete it.
11. International Transfers
Your data may be processed in the United States, European Union, or other jurisdictions where our processors operate. We use appropriate safeguards (including standard contractual clauses and adequacy decisions) to protect your data when transferred internationally.
12. Changes
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice. The "Last updated" date at the top reflects the most recent revision. Continued use after changes constitutes acceptance.
13. Contact
For questions, data requests, or privacy concerns, contact us at hello@guidegallery.app.